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Three Programmes. One Clear Path to Excellence.
Every insurance professional’s development tends to follow the same arc. First, they need to master the technical detail of the job by learning about the policies they’re providing, the processes they need to follow, the accuracy that live cases demand.
Then, they need the professional skill to put that knowledge into practice to advise with confidence, build client trust, and negotiate well. And for some, there’s a third step: learning to lead others through that same journey.
Our three core programmes are built around exactly that progression. Each programme stands as a focused investment in one stage of your team’s development. Explore the full curriculum for each below..
Developing Technical Excellence
The foundation. Ten modules covering the technical knowledge and accuracy that let your team handle live cases correctly and confidently, right from day one.
Developing Professional Excellence
Turning technical competence into professional impact. Seven modules focused on communication, client relationships, negotiation, and the advisory skills that sets your firm apart.
Developing Leadership Excellence
For those stepping up to lead. Six modules built to give new and developing managers the confidence and capability to guide, coach, and develop the people around them.
Prefer ongoing access to all three, alongside dedicated time with us throughout the year? Review our Partnership Model.
Testimonials
Jo Davies, EverywhenThanks again for an amazing training session, by far the best I’ve had in my 20 years in this industry, and I know the group felt the same.
Jodie Bowes, AllMedProBefore I joined the course, I found it really difficult to settle into my role. Upon reflection, perhaps this was due to little guidance in addition to lack of confidence. So, I immersed myself into this course in the hope I would absorb as much valuable information as possible. And It did just that.
Sian Kendrick, AllianzMatt Owen-James was fantastic. Incredibly engaging and thorough in explanations. I can sometimes find the courses to be very commercially directed and can struggle to follow along however Matt ensured that he explained everything in simple terms and kept a great energy. He was brill!
Joe Scallan, AcrisureI found myself approaching situations differently thanks to this course. As my company underwent significant restructuring, the ‘managing change’ module was invaluable in helping me guide my team. Matt is a brilliant trainer who keeps everyone engaged, delivering powerful insights I’ll apply moving forward in my management career..
Aaron Martin, Berkeley Insurance GroupThe training session have been fantastic and have really made a difference for me. Some material in the CII study texts is written in a way that I haven’t been able to understand, but Matt has taken the time to explain the complexities of certain topics in a way that I can understanding, without feeling silly by using real example that I can relate to.
Matt Duffy, Protect CommercialWe have been working with Matt OJ & Training Matters for some time now and is our strategic L&D partner. The quality of the material and content is excellent, and the delivery of the training by Matt is the best I have ever seen in a training environment. Matt adapts his approach to the various personalities in our organisation. It has improved every individual in our team.
Charlie Bishop, MacbethI honestly really enjoyed the course and have taken so much from it. It’s made a real difference to my confidence compared to where I was a year ago, so thank you for your support in helping me reach this point.
Marcie Potts, Thomas CarrollMatt is extremely knowledgeable and very very good at explaining things in terms that everyone can understand. The BI section is very complicated, and I have a good amount of knowledge on how it work, but I did have questions which Matt was able to answer so I was able to fully understand.
Nicole Gregory, All Med ProThank you so much for all your coaching and ongoing support throughout this journey. I know I tend to be less vocal during group sessions, but please know that I absorbed all the content and will continue to use and refer back to it in the future. As you probably gathered, I took a great deal away from the course it has truly been instrumental in helping me grow and develop.
Juliet Hamilton, CanopiusMatt is fantastic. He is able to bring topics alive and manages to engage everyone who is in the room. He is excellent at observing and commenting on individuals’ approach, engagement, personality in a positive way. My key takeaway is how everyone was pushed outside of their comfort zones, which is something not all of the team are able to get to do on a daily basis. Thank you.
